Senior Data Analytics Specialist

Job Purpose

To lead and oversee the institutional data collection, integration, analysis, and reporting functions in support of data informed decision-making and to satisfy reporting requirements. 

Key Result Areas

• Contribute to the development and maintenance of the university data management and governance framework to include data related standards, policies, and procedures
• Work closely with data system administrators and the IT team to develop, manage, and maintain an integrated data system to facilitate the development of a business intelligence and analytics environment
• Work collaboratively with all internal stakeholders to understand and respond to their information needs
• Develop and maintain dashboards, to analyze and interpret data to generate actionable information
• Assist in benchmarking activities, to design and administer surveys, and to respond to requests related to data and data analysis and reporting
• Collect and integrate data from different sources while ensuring data consistency
• Develop and oversee ETL integration processes
• Develop and maintain the university data dictionary and data models
• Work in collaboration with internal stakeholders to review data collection and data entry processes to ensure data accuracy and consistency
• Ensure the accuracy, integrity, availability, and confidentiality of university data and information
• Provide accurate, timely, and consistent reporting of university data and performance indicators to support planning, data informed decision-making, and data reporting requirements
• Conduct statistical analysis and analytics activities to generate knowledge and information to help in planning, in assessing institutional effectiveness, and to support data informed decision-making
• Develop and maintain interactive dashboards and data visualization to satisfy operational needs
• Develop fact sheets, data reports, and other resources to be made available on the office website
• Produce data and information needed to satisfy the external reporting requirements including the government and the accreditation agencies reporting requirements
• Develop & maintain an Institutional Research Calendar to ensure that reporting timeline requirements are met
• Design, develop and administer surveys including student and faculty satisfaction surveys, graduate survey, alumni survey, and employer survey
• Analyze and interpret survey results and summarize findings in presentations and reports as needed
• Work in collaboration with internal stakeholders to provide support in the design and administration of surveys, in conducting benchmarking, and in responding to specific research questions and requests
• Conduct market research and produce data to support academic program review and other academic and research initiatives and processes
• Other tasks as assigned by the supervisor

Operating Environment, Framework & Boundaries

Work is performed in a standard office environment. Must comply with QF health, safety, and environment policy as well as legal regulations applicable to areas of responsibility. A high degree of confidentiality is required.

Communications and Working Relationships

• Supervisor – Frequent contact to provide updates and receive guidance & approvals.
• HBKU entities – Frequent contact to identify information and reporting needs; to establish and coordinate activities and matters related to data collection, validation, analysis, and interpretation; to assist in conducting research and in the design and administration of surveys; to facilitate the use of data to support assessments, to make improvements, and to inform decisions.
• External Institutions – Conduct benchmarking as needed and satisfy external reporting needs including government and accreditation reporting requirements.